For cooks who already have customers
Keep your customers.
Lose the admin.
You built your following. Feastpot gives you card payments, deposits, an order book and allergen labels for your own customers at 0% commission. When we send you a new customer, we take 8%. That is the only time you pay us.
No upfront fee · No monthly fee · 0% on your own orders · Weekly Stripe payouts · No exclusivity
How the numbers work
Two rates. Which one applies depends on one thing: did we bring you the customer, or did you?
Pick an example
Your own customer
£14.57
lands in your account
Our fee: £0.00. They came through your link, QR code or Instagram, so we take nothing.
A customer we found you
£13.37
of business you did not have
Our fee: £1.20. Someone searched their postcode and picked your kitchen.
When that customer returns
£13.82
and it keeps repeating
Our fee: £0.75. It drops to 5% once they are a regular of yours.
All three figures are after Stripe's card processing of about 43p on a £15.00 order. Stripe charges that on every card payment, including your own customers. It is their fee, set by them, and we add nothing on top.
So how do we make money at 0%?
Your customers pay a small service fee to Feastpot, 5% capped at £2.99. It comes from them, never from your payout, and it is what keeps the platform running while you are paying us no commission.
On Deliveroo or Uber Eats, a £15.00 order costs you roughly £3.75 to £4.50 in commission. If that customer is already yours, here it costs you nothing.
Your kitchen, your numbers
Adjust the sliders to see how your book looks across a month.
About 43 orders a month, so roughly £645 a month. If those are your own customers, you keep all of it here. The same book on a major aggregator would cost you £161 to £194 a month in commission.
Rate Schedule (Annex A)
All rates apply to the food subtotal only, never to delivery fees, service charges, or tips.
Commission and fee changes require at least 30 days written notice and are never applied retrospectively. General terms changes require at least 15 days notice under the UK P2B Regulation (clause 10). Planned changes appear in the table above before they take effect.
This plain language summary is a signpost only. It is not the contract. Where this summary and the numbered terms differ, the numbered terms apply.
Key terms at a glance (Annex C)
You are an independent business, not an employee of Feastpot. You set your own menu, prices, delivery area, and minimum order.
Commission is charged on the food subtotal of completed orders only. It is never charged on delivery fees, customer service fees, tips, or discounts.
The current rates for first-order marketplace, repeat-order, and vendor-referred orders are listed in the Rate Schedule (Annex A).
When you accept an order it becomes a binding contract between you and the customer. Only accept orders you can fulfil.
Feastpot holds customer payments and pays your earnings every Monday after delivery is confirmed.
You are responsible for food safety, hygiene registration, allergen labelling, and compliance with food law.
You can end this agreement with 30 days written notice at any time. If Feastpot makes a material change to the terms, you can leave without penalty before the change takes effect.
Feastpot may suspend or deactivate your account for safety concerns, fraud, or a serious breach of these terms. We will give reasons and offer a right to appeal.
Disputes are handled through a two-stage review. Chargebacks from customers are deducted from your next payout, after the outcome of any investigation.
Feastpot may promote, rank, or restrict your listing based on customer ratings, order acceptance rate, compliance status, and platform policies. The ranking factors are disclosed in the full terms.
Read the full Vendor Terms of Agreement, including the Rate Schedule (Annex A) and the full list of clauses, before signing.
Read the full Vendor Terms of Agreement before applying.
Six things that change when you join
Everything you need to run a professional kitchen without the admin overhead.
Customers pay by card at checkout. Money arrives in your account every week, not whenever someone remembers to send it.
Set a deposit for catering jobs. Feastpot collects it automatically and holds it until you confirm the booking.
Share your personal Feastpot link on Instagram, WhatsApp or anywhere you promote your kitchen. Orders come in at 0% commission while you cook.
One dashboard for direct orders, marketplace orders and event enquiries. No more juggling WhatsApp messages, DMs and bank pings.
Capacity caps and lead times mean your kitchen never gets overbooked. You set the rules once and the platform enforces them.
Generate compliant allergen information for every dish. Records are kept automatically so you are always audit-ready.
New customers when you want them
Feastpot lists your kitchen in postcode search by default, so customers looking for food in your area can find you straight away. If you are fully booked or want to focus on your own regulars, you can switch discovery off from your dashboard in one tap. It is not all-or-nothing - you can open to marketplace customers during quiet periods and close again when your own orders fill the book.
What you control and what we handle
You decide
- Your menu, prices and portion sizes
- Delivery area and delivery fee
- Lead times (how much notice you need)
- Minimum order value
- Your customer list - exportable any time
We handle
- Card payments, end to end
- Deposits and scheduled orders
- Vendor dashboard and order book
- Allergen labels for every dish
- Weekly payouts on Monday
- Discovery on Feastpot (when you want it)
We are signing our first 20 cooks in Southwark
We launch postcode by postcode so customers always find a cook nearby. Southwark is our first borough and we are keeping the cohort small so every founding cook gets a real head start before we open to the wider waitlist.
Founding cook benefits
- 8% first-order marketplace commission dropped to 0% on marketplace orders for your first 90 days
- A direct line to our founding team for questions, feedback and product decisions
- Free listing photography session so your dishes look their best
- Featured in our Southwark launch campaign
- Early input on features before they go live to all vendors
Four steps to your first order
From application to earning on your own customers the same day
Tell us about you and your kitchen. Takes about two minutes.
We review within 1 to 2 business days and help you fix any gaps for free.
Add your dishes, set prices and availability. We help with allergen labelling.
Share your personal link and take orders from your own customers straight away, without waiting for platform demand.
Not sure if you are ready yet? Read our vendor readiness guide for a step-by-step checklist covering registration, hygiene training and allergen information.
Questions we get asked
Are you exclusive? Can I still sell elsewhere?
No exclusivity, ever. You can sell through other platforms, your own website, at markets or anywhere you like. Feastpot does not require you to be listed only with us.
Will the 0% rate on my own orders last?
Yes. We must give at least 30 days' written notice before raising any of our rates, and fee changes are never applied retrospectively. You can also leave at any time with 30 days' notice.
I am not yet council-registered. Can I still apply?
Yes, apply anyway. We will send you a step-by-step guide and connect you with the right contacts at your local authority. Registration is usually straightforward and we will help you fix any gaps for free.
I am registered but still waiting for my hygiene inspection.
You can apply and set up your full profile and menu right now, so you lose no time. Feastpot only lists vendors publicly once they reach an FHRS rating of 3 out of 5 or above, because that is a safety standard we hold every cook to. As soon as your rating comes through and meets the threshold, we switch you on.
Who owns my customers?
You do, without reservation. Your customer list is yours. You can export it from your dashboard at any time and take it with you if you ever decide to leave.
What if I cannot fulfil an order?
Set capacity caps and lead times so the platform automatically stops accepting orders when you are full. You can also pause your kitchen in one tap from the dashboard. If something unexpected happens, our team is available to help manage the customer.
Do my customers pay anything extra?
Yes, a service fee of 5% capped at £2.99, shown in the price before they order. It never comes out of your payout. On orders you bring us yourself, that fee is the only thing Feastpot earns.
Nothing to lose by trying it
No upfront cost. No monthly fee. You can leave at any time with 30 days' notice.
We reply within 24 hours.